ABOUT US / SHIPPING / RETURN POLICY / INTERNATIONAL SALES

About us:
We are a small, family operated, "dot com" business located in California.  We started Classic Boatworks in 2001 with the intention of restoring boats and selling them.  We quickly learned that the lack of time and money is a huge barrier to success!  Yes, we have to keep our "real" jobs.  However,  people started contacting us with old boats that had been sitting outside for uncounted years.   The boats were beyond repair, or better put, did not have the value to justify restoration.  I cannot tell you how many times I have told people, "I can find you one restored for less than the cost of restoration."   This chain of events defined our niche; Classic Boat Restoration Parts.

Over the years we have established many contacts in the Classic Boating world.   If we don't have it, we strive to find the parts you need.

We are always interested in buying your old usable or restorable parts.   Contact us.  We prefer you tell us what you want for your items.  We are often asked to "make an offer".  We do not like to but we will.   Keep in mind that our offer is going to take the following into account: our need to make a profit (including the costs of doing business); items often sit on the shelf for years before selling.   So, please don't be offended if you think we "low ball" you.  If you would like to sell your item for its "retail" value, we offer the service of putting your item(s) on our web site.  Our web site averages about 7,000 page visits per month with about 20% return clients and 80% new visits.  Shop with confidence, we have many satisfied customers.

Thank you for visiting our web site and Happy Boating!
Dean and Angela Reynolds

Shipping
We try our best to keep shipping costs down.  We ship United States Priority Mail or FedEx depending on cost.  We do not price low and try to make up for it with shipping charges! We provide "free shipping" on as many items as we can.  However, we can offer you savings on some items by charging shipping.
For example, if you purchase more than one item on our "shirts and burgees" page the maximum shipping is for one item.  Our site is not as sophisticated as the big boys so you will be over charged if you buy two items and they are different (a shirt and a burgee or two shirts with different logos).  Fear not, we will refund your over payment when we receive your order.   If you have concerns, contact us and we will send you an invoice with the correct shipping cost included.

Shipping prices are quoted for the U.S.A., International buyers must contact us for shipping costs.

International Sales
We only accept payment using PayPal and ship to CONFIRMED addresses. Getting a confirmed PayPal account is simple and safe. We only use United States Postal Service International Priority Mail or Federal Express International for shipping with signature service. This policy protects both us and you from fraudulent use of credit cards and false shipping claims. We do not make false claims on customs forms, please do not ask.

Return Policy
Generally we do not accept returns, we sell used items "as is" and do our best to describe our items well.   However, your satisfaction is our main concern.  If you have a problem contact us within 10 days of receiving your item and we will work with you.  Items that are returned must be in their original condition and packaging.  Items that are installed then removed are not returnable.  Return shipping costs are your responsibility.


Classic Boatworks
"Serving Our Clients Since 2001"
Phone: 916-774-0529  ||  Email:


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